Hosted

The entire range of TeleWare telephony applications are available using the Software as a Service (SaaS) delivery model. This means that every business can afford the considerable business benefits achieved through advanced telephony and communications applications that were previously only viable to large organisations able to provide the up-front capital costs and the support for an on-premise solution.

The software application is developed and hosted by us and then delivered to your business over the Internet or over our partner’s networks. Hosted service customers do not pay for owning the applications, but for using them. This enables the business to reap the considerable benefits achieved through advanced call management, mobility and unified communications applications that have previously only been viable for large organisations - such as enhanced customer service, increased staff effectiveness and reduced costs.

Managed Services
– owned by you, run by us

Managed Service solutions can be installed either at your premise or in a dedicated server at one of our secure data centres, but they are managed and maintained by TeleWare, removing the need to have trained and available local resources and ensuring support when needed.

Hosted Services
– one less thing for you to worry about!

TeleWare Hosted Services (THS) are provided from our highly resilient platforms housed in secure remote locations and delivered over your existing network infrastructure. They provide business critical level of service – the level of service one expects of their telecommunications supplier.

Hosting telephony services and applications removes the issues of installation and support and the costs associated with an on-premise solution, delivering a smooth call handling experience that will leave you to get on with running your business.

Our services are delivered from a multi-tenanted architecture that can be readily scaled to meet future needs as your business changes. Through our sales partners you can activate, change and extend the service, when needed, with no manual intervention by your network provider and, therefore, no delays in provisioning.

All TeleWare Hosted Services can be fully integrated with your existing telephone system, whether legacy (TDM) digital PBX technology or Internet Protocol (IP) based.